Comprehensive Case Management Services for Empowered Lives and Optimal Health Outcomes
Acuity’s social service and clinical case management programs deliver personalized support for individuals, groups, and organizations.
Why Choose Acuity Case Management Services
During times of need or crisis, case management services connect impacted individuals, groups, and organizations to resources and services that improve their health and well-being, including counseling, medical care, crisis intervention, advocacy, and continuity of care.
Acuity delivers responsive, flexible, and scalable one-stop case management services tailored to the unique needs and risks of each client – whenever and wherever those services are needed.
Delivered remotely or on-site, our diverse, interdisciplinary services include community, social work, patient, behavioral health care, mental health, absence, and return-to-work case management scenarios.
Get In Touch TodayWe Deliver Targeted Advocacy, Education, and Assistance to Address the Following Needs of Children, Adults, and Families:
- Abuse and neglect
- Trauma-informed care and grief management
- Evidence-based treatment and assessment
- Risk-based assessment and treatment planning
- Wraparound case management
- Problematic sexual behavior
- Coping skills
- Career guidance
Personal development & access to robust resources
Agile and turnkey case management services help governments, social services, and commercial entities provide for the health and welfare of impacted individuals and ensure that vulnerable populations receive much-needed support, resources, and advocacy.
Get In TouchAdvocacy, education, & assistance
Providing advocacy, education, and assistance to address the stability and wellness of adults and families, including mental health screening, non-medical counseling, and case management services.
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The Basis of Case Management Services
Case management services are essential to helping organizations, including governments, social service agencies, and employers navigate and manage complex clinical and social work cases. These services include responding to workplace injuries and behavioral health risks, surge health screening, managing leave requests and benefits, returning employees to work sooner, and addressing the needs of vulnerable individuals and groups as they rebuild their lives.
Case management services also improve client outcomes by providing a coordinated and comprehensive approach to care that:
- Reduces obstacles to service delivery
- Ensures compliance oversight
- Minimizes trauma
- Protects the health, safety, and well-being of individuals, groups, and communities
- Ensures access to much-needed resources and support.
The Impact of Case Management Services
During an acute crisis, the health and welfare of impacted individuals, groups, and communities must be a top priority for governments, commercial entities, and employers.
An example of such a crisis is a humanitarian or natural disaster that displaces individuals and families, or a need for mass health screenings. In the workplace, it could be an injured or sick individual or someone facing mental or behavioral health challenges.
Case management services, when combined with innovative technology, help organizations proactively address these problems and connect those who are most vulnerable to health and wellness screenings, quality medical care, community resources, education, and advocacy.
Case managers also improve client outcomes by providing a coordinated and comprehensive approach to care that reduces obstacles to service delivery, improves compliance, and minimizes paperwork-intensive tasks. Services can include needs assessment, developing a plan of care, coordinating with a network of service providers, connecting clients to resources and services, managing employee absences, and monitoring progress.
Get StartedMeet the case management needs of individuals, groups, and communities
We provide turnkey, one-stop clinical and social case management services that improve health, well-being, and client outcomes.
Contact Us TodayComprehensive Case Management Service Portfolio
With over 48 years of industry experience, Acuity is one of the nation’s leading providers of clinical and social case management services to federal, commercial, and international clients.
We leverage our program management acumen, state-of-the-art technology, comprehensive network of experienced case managers, and mobile or on-site medical services to deliver a solution that meets the unique requirements of your organization.
A seamless, integrated, and confidential process backed by 24/7 customer support so organizations can navigate even the most complex social and clinical cases cost-effectively and at scale.
Our depth of interdisciplinary experience and widespread case manager and provider network sets us apart. Our nationwide network includes more than 11,000 case managers and healthcare providers in 50 states and U.S. territories and can quickly ramp up to manage even the most widespread clinical and social case management programs.
Whether on-site or remote, we are the first point of contact for every individual, group, or community health, wellness, humanitarian, or work readiness need.
Social service case management
During times of need or crisis, social service case management can help connect impacted individuals and families to resources and services that improve their well-being and help rebuild their lives, such as counseling, medical care, legal orientation, crisis intervention, and advocacy.
Our tightly integrated and responsive social service case management offerings help streamline complex cases, ensure compliance and continuity of care and support, and improve outcomes.
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Community case management
Community case management services help government agencies, social services, and commercial partners address the needed resources of individuals as they navigate humanitarian crises.
Acuity offers agile and interdisciplinary community case management services that help individuals and families – both citizens and noncitizens – access medical care, navigate legal and immigration processes, and receive the tailored support they need to recover and rebuild their lives.
Learn MoreSocial work case management
During times of need or crisis, social work case management services help connect vulnerable populations to resources and services that improve their well-being, such as counseling, medical care, crisis intervention, and advocacy.
Our experienced and certified social work case management team has helped governments, consulates, nongovernmental organizations, and commercial entities manage social work programs with rapid deployment, trusted oversight, and operations management – all in compliance with regulations and guidelines.
Learn MoreClinical case management
Clinical case management services ensure prompt intervention and assistance to facilitate and manage behavioral and mental health issues in the workplace, employee absences due to leave or disability, and returning employees to work sooner.
Our services include medical evaluations, leave management, benefits administration, compliance management, return-to-work support, tracking and reporting, and more.
Learn MoreBehavioral health care and mental health case management
Mental health is one of the most frequent claims in the workplace – and it’s rising. Behavioral health care and mental health case management services help employers assess and manage mental health risks within the workplace, including stress, depression, anxiety, and more.
Our customizable services include pre-employment and workplace mental health evaluations, employee advocacy, consultation, non-medical counseling, education, and assistance for every employee and every need.
Learn MoreAbsence case management
Absence due to leave or disability is about more than maintaining compliance with regulations, like the Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADA). It’s about ensuring a productive and healthy workplace and returning employees to work sooner.
Acuity is one of the nation’s leading providers of absence case management services. Our customizable services include medical evaluations, leave management, benefits administration, compliance management, return-to-work support, tracking and reporting, and more.
Learn MoreReturn-to-work case management
When worker injuries or sickness occurs, employers and employees need trusted, prompt, and caring intervention and assistance to facilitate and manage the reintegration of workers into the workplace.
Our end-to-end return-to-work case management services, advanced technology, and a wide network of nurse case managers help streamline case management, improve workforce productivity, reduce claim costs, ensure compliance, and improve return-to-work outcomes.
Learn MoreFrequently Asked Questions
What is case management as a service?
Case management as a service is a professional service that organizations and employers use to assess, manage, coordinate, support, and evaluate the services needed by individuals, groups, and communities to:
- Ensure that sick or injured employees have access to medical and behavioral health care, minimize absenteeism, and provide the tools and oversight to return employees to work confidently and in compliance with the law.
- Vulnerable individuals and populations have access to quality care, a safe environment, and the community, legal, and healthcare services they need as they navigate a critical time in their lives.
What does a social or clinical case manager do?
Social and clinical case managers play an important role in assisting and advocating for individuals, families, and communities in need as they seek to rebuild their lives following a crisis or return to work after sickness or injury.
Case managers coordinate individual well-being and needs assessments. They collaborate with other professionals and service providers to develop care and treatment plans and provide referrals to services such as counseling, medical care, legal, and community resources. They also leverage technology to manage records and track and report the progress of each case.
In workplace settings, case managers also manage and oversee disability and leave claims, OSHA and FMLA compliance, absence tracking and reporting, return-to-work exams, and more.
What is an example of case management?
In the workplace
An injured employee may be assigned a case manager to assist and advocate on their behalf, connecting them with the medical care and support they need, dealing with insurance and benefits claims, and serving as their first point of contact for every health and wellness need until they are successfully recovered or return to work.
Employers benefit from these services too. With the support of a trusted case manager, employers can effectively navigate the complex and time-consuming process of responding to and verifying behavioral and mental health, medical conditions, injuries, OSHA reporting, managing leave requests, determining eligibility for benefits, tracking absences, streamlining the claims experience, and returning employees to work as soon as they are medically able.
In humanitarian or social work settings
Case managers play an important role in assisting and advocating for individuals and families in need or those impacted by a disaster or humanitarian crisis as they navigate the social services system or rebuild their lives.
In addition to ensuring clinical care, case managers assist with behavioral health and wellness, developing care and treatment plans, childcare, referrals to legal support, counseling, and community resources.
Case Management Services – Partner with Acuity International
Promote positive well-being, simplify and streamline absence management, create better recovery experiences for employees, and connect vulnerable populations with the medical and community resources they need.
Contact us to learn how our case management services can streamline complex clinical and social cases, ensure compliance, and improve outcomes.